Shipping policy

平台所售商品均为 100% 正品保障。
All products sold on this platform are 100% authentic and officially licensed.

本商品 仅限澳洲地区销售与配送，暂不支持其他海外地区地址。
This product is available for sale and delivery within Australia only. Shipping to other overseas locations is not supported.

发货时效Shipping Timeframe
非预售商品将在下单后 48 小时内发货；节假日期间下单的订单，将于 下一个工作日发货。
Non–pre-order items will be shipped within 48 hours after the order is placed. Orders placed during public holidays will be shipped on the next business day.

请买家在签收前确认商品无误，如发现遗漏、破损等情况，请及时联系客服处理。
Please inspect your order upon delivery. If there are any missing items or damage, contact customer service promptly.

售后服务需以 完整开箱视频 作为凭证，且须在 签收后 7 天内 提出，逾期将不予受理。
All after-sales requests must be supported by a clear and complete unboxing video and submitted within 7 days of delivery.

非质量问题且 影响二次销售 的商品，将不提供售后服务。
Products that are not defective and affect secondary resale are not eligible for after-sales service.

收货信息要求
Delivery Information Requirements

请务必确保收货信息准确无误，并保持联系电话畅通。
Please ensure that your delivery information is accurate and that your contact number remains reachable.

如因买家原因导致快递无法联系、无法正常签收或货品被退回，所产生的 二次发货运费需由买家承担。
If delivery fails or the parcel is returned due to buyer-related reasons, additional shipping costs for reshipment will be borne by the buyer.

物流运输说明
Shipping & Transportation Notice

商品外包装在运输过程中可能出现 轻微压痕、边角磨损或开裂，属正常物流情况，且不影响商品使用，不视为质量问题。
Minor dents, corner wear, or cracks on the packaging caused during transportation are considered normal and do not affect product functionality or quality.

如签收时发现外包装严重变形或挤压，可能为运输造成。如无法接受，可 当场拒收；一旦签收，则视为 默认接受该状态。
If severe deformation is found upon delivery and you are unable to accept it, you may refuse the package. Acceptance of the package indicates agreement with its condition.